Syscality Refund & Return Policy

Effective Date: January 8, 2026

1. POLICY OVERVIEW

Syscality.com (“Website”) publishes educational content, comparative product analysis, technical tutorials, and curated recommendations regarding digital tools and services. This policy clarifies refund and return procedures applicable to transactions conducted through our platform.

Users must understand that Syscality operates as an affiliate publisher and recommendation platform, not as a direct vendor or merchant.

2. SYSCALITY’S ROLE AND LIMITATIONS

2.1 No Direct Sales

Syscality does not manufacture, distribute, sell, or provide products or services directly to users. The Website serves exclusively as an informational and referral resource.

2.2 Affiliate Relationships

The Website contains hyperlinks directing users to third-party merchants, software vendors, hosting providers, and service suppliers. When users complete transactions through these links, purchases occur directly with the respective third-party vendor—not with Syscality.

Syscality may receive affiliate compensation when users engage with published links and consummate purchases, but this arrangement does not establish a merchant relationship between Syscality and the user.

2.3 Affiliate Networks

Syscality distributes referral links through established affiliate networks, including but not limited to:

• CJ Affiliate (formerly Commission Junction)
• Avangate
• ShareASale
• Impact
• Rakuten Advertising

Each network operates under independent merchant agreements and policies.

3. REFUND AND RETURN REQUESTS

3.1 No Refund Authority

Syscality possesses no authority to process refunds, authorize returns, or issue monetary reimbursements.

3.2 Third-Party Responsibility

All refund and return matters—regardless of reason—must be addressed exclusively with the vendor from whom the purchase was directly made.

Examples of issues requiring vendor contact:

• Payment processing failures or duplicate charges
• Non-delivery of products or access credentials
• Service access complications or technical errors
• Subscription cancellations or service discontinuations
• Unsatisfactory product performance or quality
• Customer support disputes
• Pricing discrepancies or billing errors

3.3 Syscality Non-Liability

Syscality shall not:

• Process refund applications
• Mediate vendor disputes
• Reimburse user funds
• Accept liability for third-party vendor conduct
• Assume responsibility for product defects, service failures, or delivery delays

4. DISPLAY ADVERTISING AND SPONSORED CONTENT

4.1 Advertisement Networks

The Website displays advertisements through multiple platforms, including:

• Google AdSense
• Amazon Associates Program
• Taboola
• Additional third-party ad networks

4.2 User-Initiated Transactions

Users who click advertisement links and engage with advertised products or services do so at their own discretion. Such transactions occur between the user and the advertiser, not between the user and Syscality.

4.3 Advertisement Disclaimers

Syscality does not:

• Control advertiser pricing or terms
• Guarantee advertisement accuracy or legitimacy
• Assume liability for advertiser conduct or product quality
• Process complaints related to advertised offerings
• Mediate disputes between users and advertisers

5. SPONSORED PLACEMENTS AND DIRECT ADVERTISING

5.1 Paid Partnerships

Syscality accepts direct advertising arrangements with vendors. Sponsored content may include:

• Embedded video demonstrations
• Banner advertisements
• Sponsored articles and reviews
• Clickable promotional links
• Branded content placements

5.2 Transaction Responsibility

Users engaging with sponsored content and completing purchases bear sole responsibility for:

• Verifying advertiser legitimacy
• Reviewing advertiser terms and conditions
• Evaluating product suitability and quality
• Addressing payment or delivery issues

5.3 Syscality Disclaimers

Syscality shall not:

• Warrant advertiser reliability or product authenticity
• Accept liability for sponsored transaction disputes
• Process refunds or complaints related to sponsored placements
• Assume responsibility for advertiser misconduct, fraud, or service failures

6. USER RESPONSIBILITIES

6.1 Independent Verification

Prior to completing any purchase through links published on the Website, users must:

• Review the third-party vendor’s official website and credentials
• Examine vendor refund and return policies
• Verify product specifications, pricing, and availability
• Confirm vendor legitimacy through independent research
• Review customer testimonials and ratings from neutral sources

6.2 Direct Vendor Engagement

Users engaging with third-party vendors through Syscality links must:

• Communicate directly with vendors regarding disputes
• Review vendor-specific terms of service and privacy policies
• Follow vendor procedures for refunds, returns, and complaint resolution
• Retain transaction confirmations and correspondence

6.3 No Representation or Warranty

Syscality makes no representation regarding:

• Third-party vendor reliability or trustworthiness
• Product quality, authenticity, or suitability
• Service performance or customer support quality
• Pricing accuracy or promotional validity
• Delivery timeframes or availability guarantees

7. DISPUTE RESOLUTION PROCEDURES

7.1 Initial Vendor Contact

Users experiencing issues with third-party purchases must:

1. Contact the vendor directly through official support channels
2. Provide complete transaction details and documentation
3. Allow vendors a reasonable time to respond (typically 5-10 business days)
4. Attempt resolution directly with the vendor’s customer service

7.2 Vendor Procedures

Each vendor maintains independent refund, return, and dispute resolution procedures. Users must comply with vendor-specific requirements, including:

• Applicable refund windows (typically 14-90 days, varying by vendor)
• Return shipping procedures and costs
• Product condition requirements
• Documentation and proof-of-purchase requirements

7.3 Payment Processor Disputes

If vendor-level resolution fails, users may:

• File disputes through their payment method (credit card, PayPal, etc.)
• Contact their financial institution for chargeback assistance
• Pursue claims through consumer protection agencies in their jurisdiction

Syscality assumes no responsibility for payment processor disputes.

8. CONTENT ACCURACY AND RECOMMENDATIONS

8.1 Best Efforts Disclaimer

Syscality strives to publish accurate, current product reviews and vendor information. However, the Website makes no warranty regarding:

• Review or recommendation accuracy
• Product feature descriptions or specifications
• Vendor pricing or promotional offers
• Service quality or performance outcomes

8.2 Market Changes

Product offerings, pricing, and vendor policies change frequently. Information published on the Website may not reflect current market conditions. Users remain responsible for confirming current details directly with vendors.

8.3 Individual Circumstances

Syscality provides general educational content only. No recommendation constitutes professional advice tailored to individual circumstances. Users must evaluate products independently based on personal needs and requirements.

9. AFFILIATE COMMISSION TRANSPARENCY

9.1 Commission Disclaimer

Syscality’s receipt of affiliate compensation does not:

• Obligate us to recommend specific vendors
• Influence the accuracy of published reviews or analysis
• Increase user costs (pricing remains identical to direct purchases)
• Establish merchant responsibility for user transactions

9.2 Vendor Independence

Syscality maintains editorial independence. Vendors and affiliate networks do not control content creation, review standards, or recommendation criteria.

10. LIMITATION OF LIABILITY

Syscality shall not be liable for:

• Direct, indirect, or consequential damages arising from third-party transactions
• Loss of revenue, profits, or business opportunities
• Product defects, service failures, or quality issues
• Payment disputes, duplicate charges, or billing errors
• Delivery delays or non-delivery of products
• Third-party vendor data breaches or security failures
• Fraud, misrepresentation, or misconduct by third-party vendors

11. INDEMNIFICATION

Users agree to indemnify, defend, and hold harmless Syscality from claims, damages, losses, and expenses (including legal fees) arising from:

• User transactions with third-party vendors
• Disputes related to purchased products or services
• Alleged vendor fraud or misconduct
• Violations of vendor terms and conditions

12. POLICY MODIFICATIONS

Syscality reserves the right to amend this Refund and Return Policy at any time. Material revisions will be reflected with an updated effective date.

Continued Website use following policy modification constitutes acceptance of revised terms.

13. CONTACT FOR POLICY CLARIFICATION

For questions regarding this policy:

Email: support@syscality.com
Contact Form: https://www.syscality.com/contact/

Mailing Address:
Widening Horizons Innovators LLP
Plot No. 73, Upper Ground Floor, Pocket B
Badli, Rohini, Sector 26
New Delhi, Delhi 110042
India

ACKNOWLEDGMENT

By accessing Syscality.com and engaging with published affiliate links, you acknowledge understanding and acceptance of this Refund and Return Policy.

Last Updated: January 8, 2026